Terms and Conditions

1. Introduction

Welcome to INNELUXE VIP Concierge. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree to these terms, you should not use our services.

2. Services Provided

INNELUXE VIP Concierge offers a range of luxury concierge services including, but not limited to, vacation planning, restaurant reservations, private yacht charters, villa rentals, and other bespoke services in Majorca and Ibiza.

3. Booking and Payments

  • Reservations: All reservations and bookings must be requested in advance and are subject to availability.
  • Payments: Payments for services must be made in full at the time of booking. We accept various payment methods including credit cards and bank transfers.
  • Cancellation Policy: Cancellations must be made at least 48 hours before the scheduled service to receive a full refund. Cancellations made within 48 hours of the service will incur a cancellation fee.

4. User Responsibilities

  • Accurate Information: You agree to provide accurate and complete information when making a booking.
  • Compliance with Laws: You agree to comply with all applicable laws and regulations while using our services.
  • Respect for Property: You agree to respect the property of any third-party service providers used by INNELUXE VIP Concierge.

5. Privacy and Confidentiality

  • Privacy Policy: We are committed to protecting your privacy. All personal information provided to us will be handled in accordance with our Privacy Policy.
  • Confidentiality: We ensure that all client information and service details remain confidential and are not disclosed to unauthorized third parties.

6. Limitation of Liability

INNELUXE VIP Concierge is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services. This includes but is not limited to, loss of data, revenue, or profits.

7. Third-Party Services

Our services may include arrangements with third-party providers. While we strive to work with reputable partners, we are not responsible for the actions, omissions, or failures of third-party service providers.

8. Amendments

INNELUXE VIP Concierge reserves the right to amend these terms and conditions at any time. Any changes will be posted on our website and will become effective immediately upon posting.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which our services are provided.

10. Contact Information

For any questions or concerns about these terms and conditions, please contact us at:

INNELUXE VIP Concierge
Email: info@inneluxevip.com