Privacy Policy

Last updated: JAN 07, 2026 This Privacy Policy describes how INNELUXE (“the App”, “we”, “us”, or “our”) collects, uses, stores, and protects your information when you use our mobile application and related services.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy

1. Information We Collect

• We collect information only when necessary to provide and improve our services.

  1.1 Personal Information You Provide

  When you create an account or use the App, we may collect:

  • Full name

  • Email address

  • Phone number (if provided)

  • Account login credentials

  • Profile information you choose to share

  • Requests, messages, or communications submitted through the App

Automatically Collected Information

We may automatically collect:

• Device information (device type, operating system, app version)

• Unique identifiers (such as a user ID)

• App usage data (features used, interaction data)

• Diagnostic and performance data (crash logs, error reports)

1.3 Payment Information

If payments are enabled, transactions are processed by third-party payment providers.
We do not store your full payment details on our servers.

2. How We Use Your Information

We use your information to:

• Create and manage user accounts

• Provide and operate app features and services

• Process service requests and bookings

• Communicate with users regarding services or support

• Improve app functionality, security, and performance

• Comply with legal and regulatory obligations

3. Third-Party Services

We use trusted third-party services that may process limited data on our behalf, including:

• Authentication services (e.g., Firebase Authentication)

• Database and hosting services (e.g., Firebase Firestore)

• Analytics and diagnostics (e.g., crash reporting)

• Payment processors (if applicable)

These providers are bound by their own privacy policies and applicable data protection laws.

4. Data Sharing

We do not sell your personal data.

We may share data only:

• With service providers necessary to operate the App

• When required by law or legal process

• To protect the rights, safety, or security of users or the App

5. Data Retention

We retain personal data only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

You may request deletion of your account and associated data at any time.

6. User Rights (GDPR And Privacy Rights)

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to data processing

• Withdraw consent at any time

To exercise these rights, contact us using the details below.

7. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure.

8. Children’s Privacy

The App is not intended for children under 13 years of age.
We do not knowingly collect personal data from children. If we become aware of such data, it will be deleted immediately.

9. International Data Transfers

Your information may be processed or stored outside your country of residence.
We ensure appropriate safeguards are in place in accordance with applicable data protection laws.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time.
Changes will be effective immediately upon posting the updated policy within the App or on our website. 11. Contact Information Company Name: INNELUXE 
Email: support@inneluxe.com
Website: www.inneluxe.com