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Mobile handoff

Continue in the app

Move your experience from the website into the member app for requests, chat, planner access, notifications, and itinerary management.

Download

Install on your device

Open the latest iOS or Android build, then sign in with the member credentials issued by the concierge team.

Open download page Member access help

What syncs

Requests and bookings

Submit new briefs, follow request status, and review concierge updates.

Planner and conversations

Continue with AI-assisted planning or human concierge messaging in one place.

Alerts and access

Receive live updates, invitation prompts, and app-based member surfaces.

Private Concierge Service Handoff

The concierge handoff stage moves an approved request from inquiry into practical planning, supplier alignment, and service execution.

Inneluxe uses handoff details to preserve timing, preferences, privacy requirements, and operational continuity.

All Services All Destinations Membership Contact Concierge

Frequently Asked Questions

How do I request concierge support?

Use the service details or contact page and our team will structure the next steps.

Can I combine multiple concierge services?

Yes. Inneluxe can combine services, destinations, and timing into one itinerary.

Is support available for international clients?

Yes. We support international arrivals with private planning and local execution.